Solution lifecycle management: your fast track to optimal contract renewals
Investment in renewals has a big return. Implement a solution lifecycle approach to improve renewal rates, reduce churn and drive predictable recurring revenues. It’s a common SaaS story. Partners invest...
How company values shape our workplace culture
Fostering a rich, inclusive and dynamic company culture by focusing on the complete employee journey and experience is not just good for our people, but the bottom line too. In...
Solution lifecycle management: how to drive expansion and refresh revenue with laser focus
Focusing on expansion and refresh opportunities post-adoption is key to providing added value and maximising the lifetime value of your customers. Sam Paris, VP of Commercial Technology talks about some...
Solution lifecycle management: how adoption and consumption drive customer success
As a reseller partner, your job is to make sure your customers reach their desired outcome and make the most of their IT investment. While usage isn’t the only indicator...
Learning in the lockdown – how training can keep people productive and engaged
With swathes of workers now in coronavirus lockdown, Matt Piddington, Commercial Director, Services, looks at how online learning and certification can help IT professionals gain highly sought-after skills while the pandemic enforces...
Solution lifecycle management: how data-driven distribution fuels customer success
Solution lifecycle management prevents customer churn, increases expansion and manages customer accounts with less effort. But to be truly effective it must be driven by data and underpinned by expertise....
Solution lifecycle management: a new model for a new channel
“81% of adopters agree the pandemic has accelerated their organisation’s shift to XaaS from traditional IT, and 55% report that the crisis is causing their organisation to invest more in...
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How UCaaS has made telecoms the backbone of the modern business
UCaaS is opening up opportunities for new and traditional voice resellers by meeting changing customer needs and the digitally transforming...
Solution lifecycle management: your fast track to optimal contract renewals
Investment in renewals has a big return. Implement a solution lifecycle approach to improve renewal rates, reduce churn and drive...
Six takeaways from Microsoft Inspire 2021
Bart Scheffer rounds up the key announcements from Microsoft’s partner event, which was held virtually for the second consecutive year....
SD-WAN: 6 challenges for MSPs and how we solve them
SD-WAN is transforming how networks are built by moving intelligence into the cloud. However, most solutions deployed today need physical...
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