In every industry, the case for maximising the potential of an existing customer base is compelling. The channel is no different. Sam Paris, VP Lifecycle and Recurring Offers reveals how…
Category: Insights
How solution lifecycle management is driving customer success
Gartner predicts that by 2024, more than 45% of IT spending on system infrastructure, infrastructure software and business processing outsource will shift from traditional solutions to cloud. This shift towards…
Beyond the sale: how COVID-19 has brought solution lifecycle management into sharp focus
The COVID-19 pandemic has accelerated digital transformation, but we were living in an increasingly software-driven world long before COVID-19. Sam Paris, Vice President – Commercial Technology, looks at how cloud…
Eight reasons for a more sustainable supply chain
Many organisations are making changes to increase sustainability in their supply chain. Why? Because the supply chain offers a clear roadmap for creating measurable impact and driving real improvements. To mark…