Overcoming the complexities of managing cloud services, BlueSky simplifies procurement and provisioning, billing and analytics, compliance and service delivery – giving global customers the seamless and streamlined billing experience they expect. Simon Thompson, SVP, Global Customers, looks at how we enable a seamless billing experience.
For global customers, if you can’t bill for a service, you don’t have a business. And if you don’t have a seamless billing experience, you won’t have a business for long. Billing is mission critical for cloud services now, and global customers need simple, accurate, robust and scalable billing services.
Automated and simplified
Our BlueSky cloud billing platform simplifies all the complexities of billing. It removes the burden of admin and vendor management, so you can focus on your customer relationships.
BlueSky streamlines and secures cloud revenue streams by automating the subscription billing process, whilst enabling much greater flexibility in subscription terms, consumption-based pricing models and payment choices.
Incorporating renewals, BlueSky reduces the cost of managing monthly bills, enables local office profit and loss visibility with local currency purchase orders and invoices, and ensures international tax compliance.
As an inter- and intra-company transaction solution that consolidates and localises multi-vendor billing, BlueSky saves time and reduces cost and complexity. Consolidated reporting, multi-vendor billing and service metrics all provide the detailed analytics and breakdowns end users expect for their cloud services.
Seamless service delivery
Global customers understand the power of cloud solutions. As their end users transition from owning products towards consumption or subscription payment models, they’re reaping the benefits of predictable recurring revenue streams, reduced customer churn and increased customer loyalty.
Effective billing holds the key to this, because a seamless customer experience drives more valuable long-term relationships. Agile cloud management and billing services engineer the perfect subscription and consumption experience.
Next month: customer asset ownership and sparing
Read Simon’s last blog: how ORBIT delivers a superior customer experience