Driven by the demand for the flexibility, scalability and versatility of the cloud, the UCaaS industry is set to reach $24.8 billion by 2024. Here are nine more trends that show the future of UC is increasingly in the cloud. 1. Cloud and UCaaS are growing The number of annual hosted IP and UCaaS users …
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How to stack the deck in your favour with UCaaS
Bundling additional solutions into an existing offering increases value, reach and reputation, and UCaaS is a great opportunity for any partner to add ‘one more card to the deck’. John Richardson explains why IT resellers, service providers and MSPs should add UCaaS to their solution stack. UCaaS is set to reach a value of $79.3 billion …
Master Agent – the go-to-market model that’s driving UCaaS
Over the last few years the telecoms industry has seen significant change. We’ve seen mergers and acquisitions, new products and services, and disruptive concepts that are changing the way we communicate. One such concept is the introduction of the Master Agent route to market for vendors to sell their UCaaS portfolios. Marianne Nickenig, VP Collaboration …
5 reasons customers are choosing UCaaS
A recent vendor survey revealed some interesting reasons why businesses – from enterprises to SMBs – are making the move to cloud communications, from availability to security. John Richardson, Vendor Business Lead EMEA, looks at how UCaaS addresses these new customer needs. A recent survey by Mitel identified some interesting results for the UCaaS market …