UCaaS is opening up opportunities for new and traditional voice resellers by meeting changing customer needs and the digitally transforming business landscape. For years, the only way that companies could communicate with colleagues and customers was through the Public Switched Telephone Network (PSTN). We relied on this, as well as Private Branch Exchanges, which meant …
Search Results for: ucaas
9 UCaaS trends
Driven by the demand for the flexibility, scalability and versatility of the cloud, the UCaaS industry is set to reach $24.8 billion by 2024. Here are nine more trends that show the future of UC is increasingly in the cloud. 1. Cloud and UCaaS are growing The number of annual hosted IP and UCaaS users …
How to stack the deck in your favour with UCaaS
Bundling additional solutions into an existing offering increases value, reach and reputation, and UCaaS is a great opportunity for any partner to add ‘one more card to the deck’. John Richardson explains why IT resellers, service providers and MSPs should add UCaaS to their solution stack. UCaaS is set to reach a value of $79.3 billion …
Master Agent – the go-to-market model that’s driving UCaaS
Over the last few years the telecoms industry has seen significant change. We’ve seen mergers and acquisitions, new products and services, and disruptive concepts that are changing the way we communicate. One such concept is the introduction of the Master Agent route to market for vendors to sell their UCaaS portfolios. Marianne Nickenig, VP Collaboration …
5 reasons customers are choosing UCaaS
A recent vendor survey revealed some interesting reasons why businesses – from enterprises to SMBs – are making the move to cloud communications, from availability to security. John Richardson, Vendor Business Lead EMEA, looks at how UCaaS addresses these new customer needs. A recent survey by Mitel identified some interesting results for the UCaaS market …
6 UCaaS customer objections and how to counter them
Unified Communications as a Service (UCaaS) is not just for big business and enterprises. Small businesses can benefit just as much, if not more, since they have fewer resources for building and managing an integrated calling, data and collaboration infrastructure. But some companies remain reluctant to adopt managed UC services. Much of this stems from …
Simplicity as a service: how UCaaS is transforming UC
UCaaS is opening up opportunities for new and traditional voice resellers by meeting changing customer needs and the digitally transforming business landscape. For years, the only way that companies could communicate with colleagues and customers was through the Public Switched Telephone Network (PSTN). We relied on this, as well as Private Branch Exchanges, which meant …
9 trends driving cloud communications in 2021
Driven by the demand for the flexibility, scalability and versatility of the cloud, the UCaaS industry is set to reach $24.8 billion by 2024. Here are nine more trends that show the future of UC is increasingly in the cloud. 1. Cloud and UCaaS are growing The number of annual hosted IP and UCaaS users …
Westcon to offer best-in-class cloud communications and contact-centre solutions via new partnership with 8x8
The agreement will drive adoption of cloud communications and collaboration platforms in the UK and Ireland. We have today announced the launch of a distribution agreement with 8×8, a recognised leader in integrated cloud communications and contact centre solutions. The partnership – which becomes effective initially in the UK and Ireland this month – will …
Westcon named ‘Distribution Partner of the Year – International’ at Mitel’s Global Partner Awards 2021 Ceremony
Award recognises Westcon as a trusted and reliable customer adviser We have been named ‘Distribution Partner of the Year – International’ in the international theatre, during Mitel’s 2021 Global Partner Awards Ceremony. The annual awards program, held at the Mitel Next Partner Conference, recognises Westcon for its dedication to providing solutions that customers rely on …