Westcon-Comstor Launches IP Device Provisioning and Managing Suite for Solution Providers

Tarrytown, N.Y. – Westcon-Comstor has teamed with Swoop Datacom Ltd., an industry leader in telephony based IoT services and software development, to launch ForgeServe, an exclusive device provisioning and life-cycle management solution.

ForgeServe, developed through Westcon-Comstor’s global Supply Chain Solutions team and available through the company’s Unified Communications and Collaboration Solutions practice, gives solution providers an advanced tool kit to add provisioning and other management functions to their growing services portfolio. The solution delivers zero-touch device provisioning, estate management and device real time change control, reducing customers’ operating expenses while helping solution providers increase margins in competitive markets—on a global scale.

“We are constantly evaluating new technologies and services to help our channel partners stand out from the competition. ForgeServe will be a valuable asset for our service provider partners. With just a few clicks our customers can customize and upgrade their IP Phones anytime,” said Pedro Galatas, executive vice president of Services Solutions & Cloud at Westcon-Comstor.

“The pains created by over-complex technology have long been a hindrance to the migration from legacy telephony to SIP. Our goal is to deliver a cloud based and seamless device lifecycle manager through a single point of access to the customer’s entire eco-system,” said John Bennett, CEO of Swoop Datacom Ltd.

Westcon-Comstor’s Supply Chain Solutions (SCaaS) meld the best of IT distribution and services business models, creating an end-to-end catalog of best-in-class supply chain solutions from 26 logistics centers around the world, including: order logistics, new product introduction, integrated global solutions, procurement, inbound logistics, customized kitting and assembly, configuration, order fulfillment and reverse logistics.


Westcon-Comstor is a leading international distributor of business technology. Our solutions from the world’s leading vendors make businesses more secure, productive, mobile and connected. We specialise in the technologies essential to every business: Security, Collaboration, Infrastructure and Data Centre. We translate our solutions into real value for our partners through our unrivalled expertise in global deployment, digital distribution and services. Technology is our business, but our story is our people and our partners, and we deliver results together.



Joe Hanley, Westcon-Comstor, EMEA Communications Manager

+44 (0)75 8411 3479